WELCOME TO REAL RACE GUARDS INTERNATIONAL LTD
Real Race Guards International Ltd is a modest indigenous company that was established in 2008 and has progressed to a significant role player within the security industry, and we currently service the following market segment: Hotels, Churches, Malls, Apartments, Residential, Hospitals, millers, Car dealers and companies etc. We are committed toward equal opportunity and affirmative action initiatives. Our dedication and commitment is to provide high standards of service with competitive rates.
Real Race Guards International Ltd strives for excellence and continuous improvement and in so doing it is policy to formulate ‘Quality Management Systems’ specifically aimed at each business partners unique requirements rather than via a generic approach. Various initiatives, in conjunction with our business partners’ are currently used and these range from ‘Core Competencies’ modules including identified effective areas, standards required, standards achieved and corrective action to ‘Mystery Guest’ auditing whereby independent consultants audit and submit scorecards.
The company also utilizes a customer satisfaction questionnaire to determine service standards which complements existing service level agreements used by business partners; this is focused on direct service delivery by personnel on the ground, management and supervision.